Return Policy

Return and Exchange Policy for Machiavel

Introduction

At Machiavel, we prioritize customer satisfaction and offer a flexible return and exchange policy to ensure a high-quality shopping experience.

Return and Exchange Policy

You can return or exchange products within three days from the date of receipt, provided they are in their original condition as delivered and with the original packaging.

Return and Exchange Conditions

• The products must be unused and in the same condition as received.
• The products should be in their original packaging with all labels and packaging.
• You must provide the original proof of purchase when requesting a return or exchange.
• The invoice number must match the returned product to ensure the return or exchange process is completed.

Return Process

Upon receiving and inspecting the returned products, we will inform you whether your return request is accepted or rejected. If accepted, a full refund will be issued, excluding the original shipping costs.

Contact Us

If you have any questions about our return and exchange policy, please feel free to contact us via WhatsApp.

WhatsApp: 212664829139