FAQ
FAQ's
What are the delivery costs?
Delivery within Casablanca is 15 dirhams, and outside the city, it is 35 dirhams throughout the Kingdom of Morocco.
What is your return policy?
Returns can be made on the same day or the next day upon receipt.
Can I customize my order?
Yes, you can send us your prints or images to be printed on T-shirts, sweatshirts, or bags. We’ll be happy to customize your order based on your preferences.
What materials are used in your products?
We use high-quality, durable fabrics for our products, including cotton and polyester blends. Our materials are chosen to ensure comfort and longevity.
How do I choose the right size?
You can use our size guide available on the website to help you measure yourself and choose the appropriate size. If you need further assistance, feel free to contact us.
Do you offer international shipping?
Currently, we only offer shipping within Morocco. We are looking into expanding our shipping options in the future.
How can I contact customer support?
You can contact our customer support team via email at support@machiavel.com or through the contact form on our website. We’re here to assist you with any questions or concerns you may have.
